Shipping Policy

Shipping

KivoPet currently offers free standard shipping on eligible orders placed through our online store.

Orders are prepared for fulfillment after payment is confirmed. Delivery timing can vary by destination, carrier and fulfillment partner. Where tracking is available, tracking information is sent after the order has shipped.

Delivery information

Please provide a complete and accurate shipping address at checkout. Customers are responsible for checking their address details before submitting an order.

Carrier delays, customs processes or other events outside our reasonable control may affect delivery timing. If you have a question about an order, contact dcknetlify@gmail.com and include your order number.